Returns & Exchanges
At SOJOS VISION, we want you to be completely satisfied with your eyewear; that is why we offer a 30-day window for returns or exchanges on all items in their original condition. Whether the fit isn't quite right or you've changed your mind, our hassle-free process ensures you find your perfect pair without the stress.
Return Process
- 1.Initiate Your Request
Visit our online Returns Center and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your eyewear in its original case.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for tracking updates.
- 4.Receive Your Refund
After our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.