Returns & Exchanges

At SOJOS VISION, we want you to be completely satisfied with your eyewear; that is why we offer a 30-day window for returns or exchanges on all items in their original condition. Whether the fit isn't quite right or you've changed your mind, our hassle-free process ensures you find your perfect pair without the stress.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Center and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your eyewear in its original case.

  • 3.
    Ship the Package

    Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for tracking updates.

  • 4.
    Receive Your Refund

    After our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.